Get In Touch
For general customer service inquiries during regular business hours, please use the following numbers:
South Shore North Shore
(504) 834-6330 (985) 674-2255
Customer Service Call Center Representatives are available during the following hours:
Monday through Thursday
9:00 AM – 5:00 PM
Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 12:00 PM
24-Hour Banking Line
To obtain assistance with Telephone Banking, please call Customer Service:
SOUTH SHORE NORTH SHORE
(504) 834-3224 (985) 674-4415
Report A Lost/Stolen Debit Card
To report a lost or stolen Debit Card call:
1-800-500-1044
Report A Lost/Stolen Credit Card
To report a lost or stolen Credit Card call:
1-800-453-4270
Online Applications & Contacts
Mortgage Lending
(504) 832-5678
Online Banking
Once enrolled, you can also sign up for Mobile Banking, Account Alerts, Bill Pay, and Xpress Deposits
MasterCard Debit Card
Personal Lending
(504) 832-5628
Business & Professional, Commercial Lending
(504) 832-5667
Send A Message
Send a general question to customerservice@metairiebank.com or via the form below. For your protection, please note this is not a secure method. Please do not submit account numbers, social security numbers, or other confidential information via standard, un-encrypted email.